axleo
Compliance

FCA and GDPR, handled automatically.

axleo listens to every call and flags the things that matter to regulators. No manual review. No missed disclosures.

Compliance file illustration

FCA Monitoring

Every finance-regulated call is analysed for the disclosures required under FCA Consumer Duty and CONC rules. Violations are flagged before they become enforcement issues.

Initial Disclosure DocumentDetected on every call; flagged immediately if missing before finance is discussed
Treating Customers FairlyLanguage analysis on pricing, APR, and finance explanations across every conversation
Finance promotion complianceChecks all required disclosures are present before finance terms are introduced
Non-compliant languageReal-time flags for phrases that create regulatory risk or misrepresent products

GDPR Compliance

Recording consent, data residency, and subject access rights, handled automatically on every call with a complete audit trail ready for the ICO or a subject access request.

Recording consentCaptured and logged at the start of every call; exportable for subject access requests
UK data residencyAll recordings, transcripts, and analytics stored in UK data centres; data never crosses a border
Right to ErasureAny customer's recordings and data located and permanently deleted within 24 hours of request
Role-based accessCall data is scoped to role; branch managers see their branch, no cross-group visibility
Why this matters

The cost of a missed disclosure is not a slap on the wrist.

Under FCA Consumer Duty rules, finance-regulated dealerships must demonstrate that customers are treated fairly and given accurate information on every interaction. The FCA's PS26/3 motor finance redress scheme, published March 2026, has placed every dealership with a credit broker permission under heightened scrutiny.

A single missed IDD, a misrepresented APR, or an undocumented consent can result in an investigation, remediation costs, fines, or loss of credit broker status. axleo creates an automatic audit trail on every call so you have the evidence you need, without the manual overhead.

Ready?

See it on your calls.

Book a 20-minute demo. We will run axleo on a real dealership call and show you exactly what it finds.

No commitment. No credit card.
< 1 week to go live·0 hardware needed·100% UK data residency