Good morning, Daniel

Sales calls

120

↑ +8% vs last month

Appointments

10

↓ -47% vs last month

Compliance

91%

↑ +1pp vs last month

Avg score

6.9/10

↑ +0.5 vs last month

Team performance

Call volume & avg score · all time

InboundOutboundScore
JanFebMarAprMayJunJulAug020406080

Radar

What Leo caught on your calls

View all cases
17open · 2 overdue
Opportunities7Compliance5Complaints1Coaching4

Team scores

Avg coaching score · all time

Sales executiveAvg scoreTrend
Priya Shah8.4↗
Oliver Bennett8.1↗
Megan Davies6.3↘
Callum Reid7.0→

Compliance

Pass rate · all time

ClearOpen breach

GDPR

93%

pass rate

8

open cases

IDD (Finance)

80%

pass rate

4

open cases

Recent calls

Latest calls across the team

View all calls
CustomerScoreCompliance

Ryan Taylor

Callum Reid

1.2Failed

James Cooper

Megan Davies

5.2Review

Mark Johnson

Priya Shah

9.3Pass