Your call data stays yours. Always.
We built axleo for regulated businesses. Every decision about how we store, protect, and handle your data was made with your IT team, your legal team, and the ICO in mind.
All call recordings, transcripts, and analytics are stored in UK-based data centres. Your data never crosses a border.
AES-256 encryption on all stored data. TLS 1.3 in transit. No unencrypted data at any point in the pipeline.
Branch managers see their branch. Sales directors see their group. Access is scoped at the role level, not the individual.
Every login, view, export, and deletion is logged with a timestamp and user identity. Full trail for regulatory review.
Any customer's data, recordings, transcripts, coaching, can be located and permanently deleted within 24 hours of request.
Recording consent is captured and logged on every call. Exportable for subject access requests or ICO enquiries.
Calls are captured the moment they end. No changes to your current phone setup required.
Audio and metadata are encrypted in transit before they leave your network.
Stored on UK servers only. Data never crosses a border or touches a third-party cloud.
Processed insights served only to users with the appropriate role. No raw audio in the browser.
Nobody outside your organisation — not our team, not our partners — sees your recordings.
