Security

Your call data stays yours. Always.

We built axleo for regulated businesses. Every decision about how we store, protect, and handle your data was made with your IT team, your legal team, and the ICO in mind.

UK Data Residency

All call recordings, transcripts, and analytics are stored in UK-based data centres. Your data never crosses a border.

End-to-End Encryption

AES-256 encryption on all stored data. TLS 1.3 in transit. No unencrypted data at any point in the pipeline.

Role-Based Access

Branch managers see their branch. Sales directors see their group. Access is scoped at the role level, not the individual.

Full Audit Logs

Every login, view, export, and deletion is logged with a timestamp and user identity. Full trail for regulatory review.

Right to Erasure

Any customer's data — recordings, transcripts, coaching — can be located and permanently deleted within 24 hours of request.

Consent Logging

Recording consent is captured and logged on every call. Exportable for subject access requests or ICO enquiries.

What we never do

Commitments that are unconditional, regardless of company growth or ownership changes.

Sell or share your call data with third parties
Use your dealership's data to train models for competitors
Access your recordings without explicit written permission
Store personal data outside the United Kingdom
Retain data beyond your agreed retention period
What we always do

Built-in protections that run automatically on every account, on every call, every day.

Encrypt all data before it touches any storage layer
Log every access event with full user attribution
Notify you within 72 hours of any security event
Support subject access requests within 24 hours
Provide a full data export on request at any time
How your data flows
1
Your Phone System
Existing setup
2
Encrypted Transfer
TLS 1.3 only
3
UK Data Centre
AES-256 at rest
4
axleo Dashboard
Role-scoped access
5
Your Team Only
No third parties
Security questions?
Send your IT or legal team to security@axleo.ai and we will respond within one business day.
Ready?

See it on your calls.

Book a 20-minute demo. We will run axleo on a real dealership call and show you exactly what it finds.

No commitment. No credit card. 20 minutes.
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UK data residency